User scenarios

User scenarios are short stories that show how, why and in which situation a user arrives at a website.

User Journey Map

The user journey map is a visual report of a user's experience while interacting with a website or application.

The Battle

‘The Battle’ is a method for decision-making.

Prototyping

Prototyping is used in the conception phase to visualise ideas at an early stage.

Persona

Personas are archetypal representatives of the users of a digital product.

Paper Prototyping

Paper prototyping is a method for discussing and evaluating concept ideas in a team or testing them with the target group at an early stage of a digital project.

Expert Review

In an expert review, the design of a digital product is analysed for strengths and weaknesses.

Design Briefing

The design briefing creates the scope for the creative solution concept.

Brainwriting

This method allows you to develop, evaluate and roughly work out a large selection of ideas in a short space of time.

6-3-5 Method

The aim of this method is to collect as many ideas as possible in a short space of time.